To add or change your mobile phone setting, go to this link in SAP ONE Support Launchpad –> https://launchpad.support.sap.com/#/user/profile or by selecting the drop-down menu in the upper-right corner next to your user name.

Here you can select Edit Header to add or edit your phone number 1 and phone number 2. By default, SMS notifications are sent to the phone number ‘Phone 2’.

To enable SMS Notifications for SMS Notifications for SAP ONE Support Launchpad, go to this link –> https://launchpad.support.sap.com/#/notification/manage

By default, SAP ONE Support Launchpad users will NOT have SMS enabled and will have to opt-in to have text messages sent for each type of notification.

To change your mobile phone number, refer this link