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Refund and Returns Policy

Thank you for choosing our online consulting services for your dragon fruit farming needs. Our goal is to provide valuable guidance and support to help you achieve success in your farming endeavors. Please take a moment to review our Returns and Refund Policy.

1. Consultancy Services Description: Our online consultancy services involve personalized advice and guidance related to dragon fruit farming. The consultancy sessions are conducted via platforms such as Google Meet or Zoom, ensuring a convenient and interactive experience for our clients.

2. Cancellation and Rescheduling: You may cancel or reschedule a consulting session up to 24 hours before the scheduled time without incurring any additional charges. Cancellations or rescheduling requests made within 24 hours of the session will be subject to a 50% charge.

3. Refund Eligibility: We strive to provide high-quality consulting services, but if you are unsatisfied with the session, please contact us within 7 days of the consultation date to discuss your concerns. Refund eligibility will be considered on a case-by-case basis.

4. Refund Process: To request a refund, please send an email to refund@iPraby.com with the subject line “Refund Request: [Order Number].” Include a detailed explanation of the reasons for your dissatisfaction. Our team will review your request and respond within 4 business days.

5. No-Show Policy: If you fail to attend a scheduled consulting session without prior notice, it will be considered a no-show. No-shows are non-refundable, and rescheduling will be subject to a 100% charge for the missed session.

6. Technical Issues: In the event of technical issues preventing the successful completion of a consulting session, we will make reasonable efforts to reschedule the session at a mutually agreed-upon time. If rescheduling is not possible, a refund may be considered.

7. Changes to Consultancy Details: If there are changes to your dragon fruit farming situation or requirements, please inform us at least 48 hours before the scheduled session to ensure our consultants can adequately prepare.

8. Contact Information: For any questions or concerns regarding our Returns and Refund Policy, please contact us at refundpolicy@iPraby.com or returnpolicy@iPraby.com.

By engaging in our online consulting services, you agree to abide by the terms outlined in this Returns and Refund Policy. We appreciate your understanding and cooperation.

Thank you for choosing us as your partner in dragon fruit farming success!



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